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Privacy Policy

This is the Privacy Policy for Bluebell Pharmacy and applies to our website At Bluebell Pharmacy we want to respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003. The purpose of this Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website. Naturally, if you are not happy with the content of this Privacy Policy you should not use this website. By visiting the Bluebell Pharmacy website, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites. 

In addition to this Privacy Policy, you may also be interested in reading our website Terms & Conditions

You must be over 18 to register for an account with Bluebell Pharmacy, place orders with Bluebell Pharmacy, or subscribe to our email newsletters.  

Types of information collected 

We retain two types of information, non-personal data and personal data.

Non-Personal Data

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our web site. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website. 

Personal Data

This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.

Purposes for which we hold your Information 

Non-Personal Data

We use the non-personal data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website. 

Personal Data

  • We will process any Personal Data you provide to us for the following purposes: 
  • To contact you regarding your order 
  • To provide you with goods and services you have ordered. This will involve sharing your personal data with our logistics and shipping partners 
  • To contact you regarding your order 
  • To respond to communications 
  • To offer competitions 
  • To inform you of promotions/events, etc. 

Collection of Information 

Personal Data

We collect your personal data through the below functions.  

Account Registration 

You may choose to register with our website and if so, we create an account for you and record your details to complete your registration in our database. Any time you make an order, we record your billing and shipping address details in our database so that you can select them quickly the next time you create an order. 

We collect the following information: 

  • Email 
  • First name/Last name 
  • Address details 
  • Phone number 
  • Password details. These are encrypted and not accessible by Bluebell Pharmacy 
  • Order History Details 
  • Product Wish list details 

Contact Forms

Data supplied via contact forms are recorded in our database. We reply to all contacts made directly through email. Examples of forms included in our website include: 

  • Contact Us 
  • Ask Our Pharmacist 
  • Newsletter Signup Form 

Data collected via these forms include: 

  • Name 
  • Email Address 
  • Message info 
  • Contact number 

Email Marketing 

We use Mailchimp to engage with our customers via email. A customer may subscribe to our email via: 

  • The checkout process 
  • Contact us forms 
  • Sign up for  newsletter 
  • Create an account/register 

The data collected includes: 

  • Name 
  • Email address 
  • Order history 
  • Wish lists 
  • Abandoned baskets 

We have an UNSUBSCRIBE link at the bottom of all our emails so that you can unsubscribe from our email database at any time.

We may also collect, and our third-party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .ie and .com), your browser type, the country, and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. This will allow us to provide you with value-added services such as administering any prize draws or competitions you may enter or keeping you informed of our products and services. You can also provide us with additional information, which will allow us to provide you with a more personalised experience whenever you visit our website. 

We do not collect your credit card or banking details as online payments are redirected to Global Payments and PayPal. You can find details on their privacy policies and security measures on their websites at the following links  

Non-Personal Data 

Google Analytics 

We record all activity on our website with Google Analytics. This helps us to analyse the performance of the website and is essential to understand our business. 

Third-Party Tracking Tools 

  • Facebook Pixel Code 
  • Google Tag 
  • Google Ad Services 

Customer Rights 

  • Under the Data Protection Acts 1988 & 2002 the customer has a number of rights including 
  • Right of access 
  • Right to rectification 
  • Right of erasure 
  • Right of data portability 

Changes to Privacy Statement 

Any changes to the Privacy Statement will be posted on this website 

Contact Us 

Any questions, comments, or queries regarding this Privacy Statement should be addressed to 


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